Massachusetts man helps scared stranger ride down escalator

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HOLYOKE, Mass. — A woman’s post about an act of kindness at a Massachusetts mall has gone viral. Paula Picard was at the Holyoke Mall last week when an older man was stopped at the top of an escalator, clearly feeling unsure. “This young man offered the simplest kindness: an out-reached arm and a ‘can I help you on, sir?’” Picard said. “He quietly started to explain to the young man that he had gotten stuck on an escalator once […]
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